processweaver

Businesses incur quite a bit of a cost in order to make their products accessible to customers. Freight cost contributes to the final price-point of the product, making it an important factor for your business. Various rules and regulations have been introduced by the government to ensure public safety. In 1938, the first Hour of Service (HOS) law was introduced. It highlighted the number of hours a truck driver can work each day. This rule was further revised in 2012. Over the course of years, government has introduced more regulations to make shipping safer for carriers and consumers. To ensure road safety, the Federal Motor Carrier Safety Administration (FMCSA) introduced a Safety Measurement System (aka CSA scores) that ranked the safety of commercial carriers. What is CSA? Compliance, Safety and Accountability are the three broad parameters against which the performance of different carriers is judged. CSA aims to mitigate road risk for public and carriers. I...

Timeliness is crucial for the success of your ecommerce platform. Lack of physical presence puts extra stress on appearance and timeliness of your package. Delays in delivery time or lack of tracking services can cost you customers and severely impact profitability. Adherence to delivery timeframe influence customer satisfaction and sets you apart from your competition. Companies, who make sweeping claims about same-day delivery and fail to deliver, lose credibility and customer trust. On-time delivery is the ability to meet customer demands on a pre-determined time and place. You need to deliver your product in the right place, at the right time. Avoid customer disappointment by fulfilling your promise and offering unparalleled after-sale services. On-time delivery needs to be your business priority, because of the key-role it plays in your profitability. Impact of On-time Delivery Builds reputation You make a promise to deliver the product on time. Customers lose...

When it comes to choosing a shipping carrier, most businesses pick carriers one at a time and then negotiate rates. However, your company’s shipping demands keep fluctuating within a year. To keep up with the changing shipping needs, businesses must design an effective carrier strategy that can work any time of the year.   Here is a simple guide on how to create a carrier strategy for your business: Creating a Carrier Mix Most companies use two or three carriers to transport products. However, if you want to achieve efficiencies and cost savings, you should select at least have 5 carriers. Having access to a variety of carriers gives you diversification and allows maximum flexibility when dealing with customers. If a carrier suspends its operations due to weather conditions, you can opt for another carrier service. Your shipping strategy must have the right mix of carriers. Your Business Goals Next step, align carriers with your business goals and objectives....