processweaver

Your goal as an ecommerce business is not to sell the most products to customers but to create a loyal customer base that flocks to your brand, despite alternatives. This is where shipping comes into the picture! According to a late 2015 study by Deloitte , consumers prefer receiving their orders quickly. It’s also true that low or no-shipping cost is more important to majority of ecommerce customers than shipping speed.   Confused on how to go about designing your online store’s shipping policy, especially one that attracts more customers? The following points can help create a smart shipping strategy for your ecommerce business! Test Out New Shipping Options It doesn’t make sense to stick with one shipping option (even if it’s a good one) when the market is filled with alternatives and choices. Select a variety of shipping offers and try them out for some time with your current promotions still accessible for customers. Don’t test them at the same time but ind...

Multi-carrier shipping software is a relatively new technological tool in shipping and logistics. However, the innovative software has significantly transformed shipping operations. In fact, online companies across the world use the software to control transport costs and achieve excellence.  Here is everything you need to know about it: Comparison of carriers A multi-carrier system is designed to multiple carriers. Unlike a single-carrier system, you can use the multi-carrier software to compare rates and service of different carriers. The system displays all types of carrier fees, including surcharges. It’s important to have knowledge about these fees because they will affect your total shipping bill. For example, address correction is a common surcharge. Using a multi-carrier system will help you avoid duplicate delivery fees on one shipment.   As a result, multi-carrier software allows businesses to pick the best carrier that caters to their specific nee...

N o matter what type of business you have, fast and reliable shipping service is imperative for growth. Shipping is a vital process that can take any organization to new heights. Although shipping is the final stage of business operations, one shouldn’t undermine its importance. It could make or break your organization. Without swift and seamless shipping, there is a high chance you would lose your customers and business. Increases customer base Late, missed or incorrect deliveries leave a negative impression on customers. In today’s competitive business environment, organizations try their hardest to meet customer expectation and build long-term relations with them. That is the primary goal of most companies. Quality shipping plays an integral role in earning customer trust and satisfaction. Not only will they do business with you again, but also spread positive word about your business. Positive word of mouth marketing can expand your customer base and generate mor...